Returns & Exchanges
At Flawed, we believe perfection is overrated, but your satisfaction isn't. If your purchase doesn't feel right, you have 30 days from the delivery date to return or exchange your items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your garments in their original packaging, ensuring all tags remain attached and the items are unworn.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, we will process your refund or store credit within 5-7 business days to your original payment method.